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Returns & Refunds Policy
Easy returns for your peace of mind
30-Day Returns
Return most items within 30 days of delivery
Free Return Shipping
On all eligible returns
Full Refund
Refunds processed within 5-7 days
What's Eligible for Return?
✓ Eligible Items
- Unopened products in original packaging
- Defective or damaged items
- Wrong items received
- Products within 30 days of delivery
- Medical devices with original seals
- Healthcare equipment
✗ Non-Eligible Items
- Prescription medications (safety regulations)
- Opened personal care items
- Hygiene products
- Items past 30-day window
- Products without original packaging
- Clearance/final sale items
How to Return an Item
Initiate Return
Log into your account, go to "My Orders", select the order, and click "Return Item".
Select Reason
Choose the reason for your return and provide any additional details if needed.
Print Label
Download and print your prepaid return shipping label from the confirmation page.
Ship Package
Pack the item securely with all original packaging and drop off at any carrier location.
Receive Refund
Once we receive and inspect your return, your refund will be processed within 5-7 days.
Refund Information
💳 Credit/Debit Card
Refunds are credited back to the original card within 5-7 business days after processing.
📱 Digital Wallets
PayPal, Apple Pay, and Google Pay refunds appear within 3-5 business days.
🏪 Store Credit
Opt for store credit and receive an additional 10% bonus on your refund amount.
Common Questions
What if I received a damaged item?
Contact us within 48 hours of delivery. We'll arrange a free replacement or full refund immediately.
Can I exchange instead of return?
Yes! Select "Exchange" when initiating your return. We'll ship the new item once we receive your return.
What if I lost the original packaging?
Contact our support team. We may still accept the return depending on the product condition.
Need Help with a Return?
Our support team is available 24/7 to assist you